diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 1310698066
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, enter your registered mobile number after opening the app and verify the OTP sent to you. This will authenticate your account, eliminating the need for a password or email login. You can now easily access the app with just your mobile number verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click "send OTP" and wait for the verification code to be sent, or wait for the allotted time to pass. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your same active phone number. If your number has changed, please email your updated KYC details to our customer support for assistance with transferring your account. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Download the latest version of the app and then try logging in again. This should allow you to easily access and play the newly updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, only earnings from gaming can be withdrawn, and bonus money collected cannot be accessed. This means users can only withdraw money they've earned from gameplay, not bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhaar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay can cause inconvenience, but it's an occasional issue within the app's overall efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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